Cloud Computing

Useful for: Government, Local Government, Government Business (all kinds)

In Brief

  • Cloud computing enables a user to hold and access their data over the internet. The data is held in the cloud on servers hosted by a third party provider (supplier).
  • A Software as a Service (SaaS) agreement is a sub-category of cloud computing. This model comprises a standard online platform and grants Users a restricted user licence (which may or may not be able to be tailored to the needs of the particular User).
  • Advantages of SaaS agreements over bespoke software development and management by the organisation of systems held on its own premises are:
    • they are able to streamline business systems and decrease time and costs sunk into management and maintenance of IT systems; and
    • Enables efficient communication between User and its customers and suppliers and can automate a number of processes.

BUT

  • a potential downside is that your business information (which may include confidential information and personal information of your employees/third parties) is held in the cloud which carries its own risks.
  • governments and some corporations will have policy restrictions on where their information can be held.
  • the features of the platform will be restricted and may not be customisable to meet the needs of your business.

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